CLOSED ON MONDAY 25th OCTOBER FOR LABOUR WEEKEND

FAQ's

FAQ's

 

Can you leave my flowers in a particular place when delivering them?

Yes we are happy to do so. If you leave a note in the 'add notes to your order' box at checkout specifying where you would like them left we will be able to do that for you e.g. 'can you please leave them by the garage door'. 

 

Can you deliver my flowers at a particular time? 

Our delivery hours are 8.30am-5pm Monday to Friday. If you would like them delivered at a particular time, leave a note in the 'add notes to your order' box at checkout specifying what time you would like them delivered. We will do our best to deliver within the hour either side of your preferred delivery time. If for any reason we are unable to deliver at that time, we will get in touch via phone call or email. 

 

What happens if they aren't home?

If the recipient of your order isn't home, we will leave the arrangement at the front door if possible. If it is raining etc. we will try to leave it in undercover in the safest possible place and so that your recipient will see it. If you know the recipient won't be home, it would be great if you could let us know where to leave them if different from above. 

 

I don't like a particular type of flower, but they are shown in the arrangement that I want. Can you make the arrangement without those flowers.

Yes absolutely. If you don't want a particular type of flower (or are allergic), please specify in the 'add notes to your order' box at checkout and we will be happy to create your chosen arrangement without the specified flowers.

 

Am I able to purchase flowers via bank transfer or cash?

Yes absolutely. If you flick us an email or give us a call we will be happy to send an invoice and make arrangements for you to do so. 

 

Am I able to pick up my order rather than get it delivered?

 Yes of course. If you give us a call or send us an email we will be happy to arrange for you to pick your floral order up. We are located about 10min north of Whangarei. 

 

 Where is your nearest flower shop?

We are primarily an online flower shop although if you get in touch via phone or email we are happy for you to visit us!

 

Are the arrangements the same as the images on your site?

We do our best to recreate each arrangement as closely as possible to the image above. Although please note that arrangements may differ subject to flower availability and season.